Delivery policy

Where we deliver

We deliver sensors anywhere in South Africa by courier, using The Courier Guy.

How long it takes

When the sensor is in stock, delivery usually takes 3 to 5 business days from payment. If it is not in stock, we will email you the expected delivery date. If you don't want to wait, you may cancel the order for a full refund.

Delivery cost

Delivery is charged at The Courier Guy's rate for your delivery address. The total, including delivery, is shown before you pay.

Tracking and receiving your order

We email you a tracking number when your order is collected by the courier. Someone needs to be available to receive it at the delivery address. Please check the parcel when it arrives and email info@vizhon.co.za as soon as possible if it is damaged or anything is missing.

Your subscription

Monitoring is delivered online. Your dashboard is available as soon as you have an active subscription, and a sensor starts reporting once it is set up on your WiFi and added to your account.